Privacy Policy
Effective Date: 01 January 2023
1. Introduction Welcome to Township Winery. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.townshipwinery.com (the “Site”), and use our services.
2. Information We Collect We may collect the following types of information:
Personal Information:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
Non-Personal Information:
- Browser type
- Operating system
- IP address
- Device information
- Browsing behavior on our Site
3. How We Collect Information We collect information in the following ways:
Directly from You:
- When you create an account
- When you place an order
- When you sign up for our newsletter
- When you participate in our surveys or promotions
- When you contact us with questions or feedback
Automatically:
- Through cookies and similar tracking technologies when you visit our Site
4. How We Use Your Information We use the information we collect for various purposes, including to:
- Process and fulfill your orders
- Communicate with you about your orders, inquiries, and other requests
- Provide, maintain, and improve our Site and services
- Send you marketing communications, if you have opted in to receive them
- Personalize your experience on our Site
- Analyze usage of our Site and improve its content and layout
- Protect against, identify, and prevent fraud and other unlawful activities
5. Sharing Your Information We do not sell your personal information. We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and email delivery.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government investigation.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
6. Security We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.
7. Your Choices You have the following choices regarding your information:
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings.
8. Third-Party Links Our Site may contain links to other websites operated by third parties. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.
9. Children’s Privacy Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
+27 83 625 2865
graham@townshipwinery.com